Welcome to The Box Shop. By using our website and placing an order, you agree to the following terms and conditions.

General Information

The Box Shop is an online store selling products including mystery boxes, lucky dips, electronics, toys, home items, gifts, and other products.

We reserve the right to update or change these terms at any time without prior notice.

United Kingdom Shipping Only

We currently only ship orders within the United Kingdom.

Orders placed outside the UK may be cancelled and refunded.

Orders

All orders are subject to availability and acceptance.

We reserve the right to cancel or refuse any order where necessary, including suspected fraudulent activity or pricing errors.

Pricing

All prices displayed on the website are in GBP (£).

Prices may change at any time without notice.

Mystery Boxes & Lucky Dips

Mystery boxes and lucky dips contain randomly selected products.

By purchasing these items, you understand that contents will vary between orders and may differ from promotional images.

Contents are selected at random and cannot be customised unless clearly stated otherwise.

Dispatch & Delivery

Most orders are packed and dispatched within 2–3 business days.

Delivery times may vary during busy periods, holidays, or TikTok live events.

Returns & Refunds

Please refer to our Shipping & Returns Policy for full information regarding returns, damaged items, and refunds.

Product Information

We aim to ensure all product descriptions and images are accurate. However, colours, packaging, and products may occasionally vary slightly.

Website Use

You agree not to misuse this website, attempt unauthorised access, or interfere with the operation of the website.

Liability

The Box Shop will not be responsible for indirect or unexpected losses arising from the use of our website or products.

Contact Us

If you have any questions regarding these terms, please contact us.

Email:
info@boxshopuk.com